Have Questions About Floors, Countertops and Other Surface Restoration Jobs?

What is the best way to clean a gray slate floor? It streaks every time I mop it, and the mop seems to shed on the floor.

Fri, Jan 21, 2022 0 0 751 0/5 (0 Vote)

It sounds as though your slate floor has a rough finish which catches the fibers of the mop as it is dragged across the floor. First, you need to deep-clean the floor to remove all dirt and grime. Next, apply a good-quality acrylic sealer. Several... Read More

There is a wide, dull spot on my marble foyer where the front door opens and closes. How can this be fixed?

Fri, Jan 21, 2022 0 0 704 0/5 (0 Vote)

The marble has probably been scratched by the underside of the door. First, trim the door bottom so that it does not scrape on the marble. Then have the dull spot refinished and polished. You will probably need to start with a course abrasive(60#).... Read More

My Mexican tile floor turns a cloudy white whenever I spill water on it. What’s causing this, and can it be fixed?

Thu, Jan 20, 2022 0 0 677 0/5 (0 Vote)

This cloudy-white condition is common on tiles that have been coated with an acrylic wax. Consider having the floor stripped and re-coated with a good-quality Mexican tile sealer. TIP Mexican tile is a clay product and is extremely soft and very... Read More

Here is a question I am asked quite frequently. “My dog is not yet housebroken, and is constantly urinating on my marble floor. I’ve found that I can clean off the urine without staining, but a dull area is left afterwards. Also, how can I elim

Thu, Jan 20, 2022 0 0 568 0/5 (0 Vote)

Let your customer know that urine contains acid which will etch the marble surface. As for the odor, pet shops and supermarkets carry several products which use enzymes to destroy the odor of urine. Follow the manufacturer’s directions... Read More

My customer has asked “How do I clean around the fixtures on my marble vanity top?” What should I tell them?

Thu, Jan 20, 2022 0 0 665 0/5 (0 Vote)

This has always presented a problem. If the marble adjacent to the fixtures is severely pitted, I would recommend hiring a plumber to remove the fixtures and then hire you to refinish the vanity. Once the marble has been refinished, let them know to... Read More

I have a new customer that just bought a house that has a beautiful marble floor. The floor has had several coats of wax applied to it. What is the best way to remove the old wax? Secondly, the customer says they want it to be re-waxed. Your thoughts

Thu, Jan 20, 2022 0 0 620 0/5 (0 Vote)

Use Stonecare PRO Signature Stripper Degreaser for Marble. Always test the stripper in a small area to make sure there are no adverse effects. Chances are that when all the wax is removed, the marble will appear dull. Let your customer know that... Read More

Can I skip a grit when honing granite, and if I do will this affect the final polish?

Thu, Jan 20, 2022 0 0 711 0/5 (0 Vote)

Do not skip any grits when honing granite. This is extremely important since the honing and polishing of granite relies on smoothing the stone. Each and every step is important and should not be skipped. If you do skip a step you may not achieve an... Read More

I tried honing and polishing a granite tile that had been sandblasted. When I polished, it had a spotting appearance. Did I do something wrong?

Thu, Jan 20, 2022 0 0 642 0/5 (0 Vote)

No, you didn’t do anything wrong. When granite is sandblasted the force of the abrasive destroys the crystal structure of the granite. This is why you are seeing a blotchy appearance. Unfortunately the damage has been done and there is very... Read More

I have to polish a narrow strip of granite that runs as a border along side a strip of flamed granite. The polished granite strips are about six inches wide. How do I hone the polished granite without honing the flamed granite?

Thu, Jan 20, 2022 0 0 598 0/5 (0 Vote)

The situation you describe is becoming increasingly popular. It seems designers and architects are mixing different finishes together making it very difficult to restore the polished portion. The only way to restore the polished granite without... Read More

Why am I getting small holes opening up in red granite that I have honed and polished? The granite has a nice deep shine but has very small holes that give the surface an uneven appearance.

Thu, Jan 20, 2022 0 0 604 0/5 (0 Vote)

When certain granites are honed, there is always a chance of removing some of the mica within the granite. Mica is a mineral found in some granites. The mica is composed of small flakes which easily flake out when honed. Unfortunately there is no... Read More

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